The short version
- No account. Haven doesn't ask for your name, email or phone number.
- Your trip stays on your phone. Your location, destination and hours are used on your phone to find parking and alerts. We don't keep them, unless you turn on family sharing.
- No ads, no tracking, no cookies. Haven has no advertising, no analytics and no tracking tools.
- Never sold. We never sell or rent your location or personal information. Not to brokers, carriers, advertisers or anyone else.
- You're in control. Family sharing is off until you turn it on. You can pause it, replace the link or erase your history anytime.
Who we are
Take Back the Road ("we", "us") makes Haven, a free web app that helps truck drivers find a legal place to park before their hours run out. This policy covers Haven at reservesafehaven.com, the family sharing page, and our home page at takebacktheroad.com.
What stays on your phone
Haven saves a few things in your phone's browser storage so it can pick up where you left off. They aren't sent to us:
- the drive time you have left and when you set it;
- your current trip: destination, route, planned stop and alerts you dismissed;
- your day or night screen setting, and whether you've seen the "add to home screen" tip;
- if you use family sharing, a private key that tells our server the trip is yours.
Clearing your browser's data for reservesafehaven.com deletes all of it.
Your location
Haven asks your phone for your location so it can show where you are, find parking on your route, warn you about closures ahead and check whether you'll make your planned stop. This happens on your phone. Haven doesn't send your location to our servers, except for family sharing (below). Your phone asks before Haven gets your location, and you can turn location off in your phone's settings anytime.
To do its job, Haven uses a few free public map services. They receive only what's needed for each request, and they never get your name:
| Service | What it receives | Why |
|---|---|---|
| OSRM public routing server (Project OSRM) | Your starting point and destination, or your planned stop | Works out your route and drive time |
| Nominatim (OpenStreetMap Foundation) | The place you search for; your rough location to name the town you're in | Finds places and town names |
| OpenStreetMap map tiles | The map area on your screen | Draws the map |
Like any website, these services see your internet (IP) address when your phone contacts them. Road alerts work differently: our server fetches each state's official road work feed and Haven asks for it by state, not by your location.
Voice
When you tap the mic, Haven uses your phone's built-in speech recognition. On some phones and browsers (for example, Chrome on Android) the phone's maker processes the audio to turn it into text, under that company's own privacy policy. Haven only gets the text, uses it to answer you, and doesn't save it or send it to us. Haven's spoken replies are made on your phone.
Family sharing (only if you turn it on)
Family sharing lets people you choose follow your trip from a private link. It's off by default. When you turn it on, Haven sends our server:
- the name you want family to see;
- your location, speed and state, about every 2 minutes while Haven is open;
- your destination and arrival time, if you choose to share them.
Anyone with your link can see your current location, your recent route, the states you've been in, your stops and your miles. They can also send you short notes, which you see only when you're stopped. We keep your location history for 60 days, then delete it automatically. In Haven you can pause sharing (family then see only your name), get a new link (the old one stops working) or erase your history and notes anytime.
Invited testers
While Haven is being built, a few drivers test it with a private tester link. Only on those phones, Haven records the test drive route and any voice notes the tester records, with a written transcript, so we can fix problems. Nobody else is ever recorded. Tester recording will be removed before Haven's full launch.
Other websites
Haven links to other sites, such as Google Maps for directions and Pilot, TA, Truck Parking Club and SecurSpace for reserved parking. When you open one, that company's privacy policy applies. We don't send them your information.
Hosting
Our sites run on Cloudflare. Like any web host, Cloudflare handles your IP address and basic request details to deliver the site and protect it from attacks. We don't use these to track you. Haven loads its fonts from Google Fonts and its map library from cdnjs (Cloudflare), so your phone contacts those servers too.
What we never do
- We never sell or rent personal information, including your precise location.
- We don't share personal information for advertising, and we don't build profiles of you.
- We don't use cookies or tracking tools.
We may disclose information if the law requires it, for example a valid court order, and only what's required.
Your rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email us at the address below. Family sharing data is tied to your phone's private key, not your name, so tell us the name you used and roughly when, or use "erase history" in Haven. We answer within 45 days. Some states, such as California and Texas, give their residents these rights by law; we give them to every driver. We won't treat you differently for asking.
Children
Haven is made for adult professional drivers. It isn't meant for children under 13, and we don't knowingly collect information from them.
Security
Our sites use encrypted connections (HTTPS). Family sharing links are long random codes, and the link family get can't change your settings. No system is perfectly secure, so share your link only with people you trust.
Changes to this policy
If we change this policy, we'll update the date at the top. If a change affects how we use your location or personal information, we'll tell you in Haven before it takes effect.
Contact us
Questions or requests about your privacy: [email protected]